Refund Policy

Last updated: July 31, 2026

1. Free Trial

Every new subscription begins with a 7-day free trial. You will not be charged during the trial period. You may cancel at any time before the trial ends to avoid being charged.

2. Cancellation

You can cancel your subscription at any time from your account settings. Cancellation stops future billing cycles. You will retain access to the Service until the end of your current paid period.

3. Refund Requests

If you believe you were charged in error, or are dissatisfied with the Service, you may request a refund within 14 days of the charge by contacting support@reviewfloor.com. Refunds are evaluated on a case-by-case basis.

4. Non-Refundable Items

Charges for add-on services such as SMS campaigns or API usage that have already been consumed are non-refundable.

5. Contact

For refund questions, please contact support@reviewfloor.com.